Privacy Policy

1. Our approach

AKANE WEB STUDIO (“we”, “us”) handles the personal information you entrust to us appropriately, in line with the spirit of Japan’s Act on the Protection of Personal Information and Australia’s Privacy Act 1988 (Australian Privacy Principles).

2. Information we collect

When you contact us or request a free consult, we collect the following:

• Your name, salon name and email address
• Your salon location and Instagram / website URL (if you choose to provide them)
• The details of your enquiry
• Access information via cookies (only with your consent; we use Google Analytics 4)

3. How we use it

• Responding to enquiries and scheduling
• Communication about proposing, contracting and delivering our services
• Analysing and improving site usage (in aggregate only)

4. Disclosure to third parties

Except as required by law, we do not disclose personal information to third parties without your consent. External services used for form submission, analytics and booking (form services, Google Analytics, booking tools, etc.) are governed by their own privacy policies.

5. Cookies

We use cookies for analytics to improve the site. Cookie use can be managed via the consent banner, and declining does not affect your ability to browse or contact us.

6. Security

We take reasonable measures to protect personal information against unauthorised access, loss and disclosure.

7. Access, correction and deletion

We respond promptly to requests from individuals to access, correct or delete their personal information, after verifying identity.

8. Contact

For questions about this policy, please contact us at akane.webstudio@gmail.com.