FAQ
Frequently asked questions
Anything not here? Ask us anything in a free consult.
Pricing & contract
How does pricing work?
Social media management is a monthly plan (Plan A/B/C) and website builds are priced separately. Optional add-ons are available only when needed, and we share every extra cost before you sign. See the pricing page for details.
Is there a minimum commitment?
Because results compound, we recommend starting with six months. We stay flexible and adapt to your situation.
Can I change plans later?
Yes. We review results in the monthly meeting and you can move plans from the following month.
Scope of work
How much can I hand over?
Social media (Instagram) — account strategy, planning, production, posting and analysis — and your website — build, enquiry flow, and post-launch updates and maintenance. Any industry.
Can I order social media and a website separately?
Yes. Social media is a monthly plan and website builds are priced separately. Take either on its own, or both together.
Do I have to provide the photos and videos myself?
Day-to-day assets come from you, but we provide the templates and checklists for shooting them. On the Gold Coast, on-site shoots are included in Plan C, or available as an add-on.
How we work
What does getting started look like?
First, a 30-minute free consult (online or in person) to understand where you are, then a plan recommendation. Once you’re happy, we put a service agreement in place and begin the initial setup.
What if my English isn’t strong?
No problem — we’re fully bilingual, so everything can be handled in Japanese. We design content and websites that reach both Japanese expats and local Australian customers.
Do you work with businesses outside the Gold Coast?
Being local lets us join you for shoots and meet face to face, so we focus on the Gold Coast and surrounds. For mostly-online engagements, businesses further afield are welcome to reach out.
How we think about results
How long until I see results?
A rough guide: foundations (1–2 months) → operations settling in (around 3 months) → compounding (six months onward). You’ll see progress in numbers every month.
How are results reported?
Not just follower counts or likes, but the metrics that move your business — profile visits, website traffic and enquiries — in a monthly report.
Let’s talk for 30 minutes — on us.
Even just a look at where things stand and a few ideas. No hard sell, ever.
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